Sarasota Quality Products has produced marine and other industrial hardware, locks, marine latches, and stainless steel hinges since 1983. We are headquartered in Westlake, Ohio, where our distribution and customer care team resides.
Our boat products are found on many recreational boats built in the United States, including bass boats, pontoon boats, runabouts, ski boats, deck boats, offshore fishing boats, flats boats, aluminum fishing boats, and center console boats.
Our boat locks, lift rings, and latches are unique in the industry; many have been granted U.S. Patents. We manufacture stainless steel access hardware and plastic lifts for boats, ships, marine crafts, and other industries. The Key Captain is our latest patented product. It is a remote control lock (RF), electrically operated locking and latching system (12V) for boats and the marine industry. Our products are very attractive and durable, offering various options and aesthetics for marine and other industrial hardware users while allowing interchangeability and cohesive trim styles. We also distribute a Splashback paint and gel coat restorer that works on the molecular level for boat and trailer repair and other project restorations.
Sarasota Quality Products strives to produce high-quality marine and other industrial hardware and accessories and to stand behind our products with great customer service.
PAYMENT TERMS:
The payment terms for all orders are 30 days from the invoice date.
About SHIPPING TERMS
All shipments are F.O.B. Westlake, Ohio. Shipments will be sent prepaid and added to the invoice. Shipments via a truck carrier will be collected unless otherwise arranged with Sarasota Quality Products. International shipments are shipped first class USPS mail, where a customs declaration number is issued. No tracking information is available once shipments leave the country unless special shipping arrangements are made by calling Sarasota Quality Products at 440-899-9820. Sarasota Quality Products is not liable for shipments lost by foreign countries, which may take 12-16 weeks.
RECEIVING DEPARTMENT:
All shipments should be checked and verified upon delivery.
RETURN OF MERCHANDISE:
Prior authorization from the factory is required to return the product. Contact the Customer Service Department for a Return Authorization. Returned goods must be returned with transportation charges PREPAID. A credit will be issued for an amount equivalent to the original invoice cost, less a 15% restocking charge. All merchandise must be returned within one year of the purchase date.
About TRACING SHIPMENTS:
If merchandise in transit is not received after a reasonable period of time, the consignee should trace it through the carrier or call us for assistance.
Our SAMPLE POLICY
Samples will be sent upon request.
ALL DIMENSIONS ARE FOR REFERENCE ONLY. FOR ACTUAL DIMENSIONS, PLEASE CONTACT THE FACTORY.
About Our WARRANTY
Sarasota Quality Products, Inc. warrants its products to be free of defects in material and workmanship for a 2-year period after the original date of purchase. This limited warranty does not include products damaged from accident, misuse, improper installation or operation, or unauthorized repair or alteration. If the product should become defective within the warranty period, Sarasota Quality Products, Inc. will credit the original purchaser’s account or replace it, free of charge, at our option. Prior authorization from the factory is required to return the product. Contact Sarasota Quality Product, Inc.’s Customer Service Department for Return Authorization. Returned product must be returned with transportation charges PREPAID. Credit will be issued for an amount equivalent to the original invoice cost. Obsolete, shelf-worn, or altered merchandise will not be accepted.
This warranty gives the purchaser specific legal rights. The purchaser may also have other rights, which vary from state to state.
For products purchased outside the United States, call Sarasota Quality Products, Inc. at +1 (440) 899-9820.
We love CUSTOMER REVIEWS
At Sarasota Quality Products, we always try to improve to give our customers the best products and customer service possible. And if our products and customer service were great, we hope you will want to let everyone else know, too. For a customer to be sent a review, they must first consent. If customers decide they do not want to participate in a review, they will only be sent 1 reminder per order. The plugin that we use for reviews comes from CUSREV. Use the links provided to find out more information on terms and conditions, privacy, and data protection.